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Sick, what now?

Reporting sick is not complicated. Here you can read what to do, what happens next and what you can expect from us.

After you report sick

This is how it goes, step by step

This is what you can expect from day one.

  1. Day 1Report sick to your managerYou do not have to say what is wrong. Only that you are ill and how we can reach you.
  2. Within one working dayYour case manager contacts youWe ask how you are doing and what you need. You get one regular contact straight away.
  3. Around week 6A consultation with the company doctorTogether you look at what you can and cannot do. Medical details stay with the company doctor (bedrijfsarts).
  4. Week 8A plan togetherWith your employer you agree how you will return to work, step by step.
  5. After thatBack to work, at your own paceWe check in regularly and adjust the plan when needed.
The absence protocol

What you do yourself

The React2u absence protocol (verzuimprotocol) in six steps.

RRights and dutiesYou have the right to sick pay and good care. You have the duty to stay reachable and to look, together with us, for ways to work.
ERing your workCall your work as soon as you know you cannot work. Do you work through a staffing agency? Then call your legal employer, the agency, and the company where you work.
AAlways let them knowSay how long you expect to be ill, where you can be reached and what work you can still do. Your employer will also ask whether a safety net situation or an accident applies.
CContact with React2uAfter you report sick, we get in touch with you. Together with your employer we work on a good return to work.
TThe absence processWe are bound by confidentiality. You can share everything with us, from medical information to problems with your employer.
2UWe are here for youTogether with you and the company doctor we draw up an action plan (plan van aanpak). You and your employer are responsible; we support you along the way.
Frequently asked questions

Questions about being ill

What are the steps of the absence protocol?

From the moment you report sick, you follow the six steps above. If all the steps are followed, very little can go wrong. Is something still unclear? You can always reach us.

What are my rights and duties when I am off sick?

You have the right to continued payment of your salary and to good support. You must cooperate with your reintegration and stay reachable. Your employer must offer you a suitable reintegration plan.

How is a reintegration plan made?

Together with you, your employer and the company doctor we look at what you can do. Based on that we draw up an action plan (plan van aanpak), for example with adjusted work or fewer hours.

Can I do other or adjusted work?

Yes. Think of fewer hours, adjusted tasks or temporary other work inside or outside your company. We help you find what suits you.

Questions about reporting sick?Call your case manager. Available on working days.